How do I print the certificate on one page?
On your printer’s settings click on “fit to page”.
I cannot download.
Some of the certificates cannot be downloaded as images but only as PDF documents. This usually happens when the file size is very large. If you attempt to download a certificate as an image file (the cloud icon) and it doesn’t start downloading right away then download it as a PDF document (the page icon – see below).
I downloaded the certificate but cannot find it.
Once you successfully download a certificate it is saved in your “downloads” file or wherever you have set your browser to save downloaded files. You can change this preference in your browser’s settings.
Do I need to download any software to use the certificate maker?
No. This is an online app. There is no need to download any software.
How do I remove the watermark on the certificate?
The watermark is removed for premium members only. For a small monthly fee, you can become a premium member which will entitle you to download as many premium certificates without a watermark as you want.
How do you save your certificate?
There are a few ways to save your certificates:
- You can save it in your browser by clicking on the icon to save the certificate.
To open it you will click on the icon to access your saved certificates.
This method is not always reliable since your saved certificates can be erased if you erase your browser’s cache.
- You can download the certificate as an image (see below).
- You can download the certificate as a PDF document (see below).
How do you print your certificate?
You can either save your certificate on your PC (see above) or print directly from the certificate maker. To print click on the following button:
On some computers, it will not let you print directly due to a script that blocks this option. It will say “popup blockers preventing you from printing”. You can just download as per the instructions below, open the file on your PC and then print.
How do you download as an image?
To download your certificate as an image (png file) you can click on the following image.
Please note that some certificates are not available as an image. This depends on the size of the downloaded image and usually occurs when an image is more than 1.2 MB. If this happens then use another method to save your image (see above) or download as a PDF document (see below).
How do you download as a PDF document?
All certificates can be downloaded as a PDF document. To do this click on this icon:
I cannot open the PDF document.
To open a PDF document you will need a program such as Adobe reader. This program is free and will enable you to open any PDF file (not only from this site). Get Adobe Reader.
How do I add an image or a logo?
You can add an image or logo by clicking on this button:
Once you have added it you can move it around or make it bigger or smaller.
How do I add text?
You can add additional text to any certificate by clicking on this button.
Once you have added it you can move it around, make it bigger or smaller, change the font and the font color.
How do I edit text?
There are a few ways to edit text.
- Double click on the text and then type the text that you would like to appear.
- Click on the text and then type in the text box above the certificate.
I cannot select the text or object that I want to edit
Sometimes when objects are really close to each other you might find it difficult to select a specific object. It might happen if you are working on a really small screen such as on a smart phone. If this happens then select the object via the scroll down list.
How do I erase text?
Click on the text that you want to erase. On the bottom right side of the text box there is a little x. Click on it and it will disappear.
Please note that if you want to change the text then it is easier to edit it than to erase and add new text.
How do I replace the award ribbon?
Some of the certificate templates on this site enable you to select the award ribbon. The selection of award ribbons will be available as you open the certificate maker. If you do not select a ribbon then the box will close. To open it again click on “click here to choose a border or ribbon”.
How do I replace the certificate border?
Some of the certificate templates on this site enable you to select the certificate border. To open the selection of borders click on “click here to choose a border or ribbon” (see above). Click on “choose a ribbon” and below it, you will see “choose a border”. Click on it and the selection of available borders will appear. Select the border that you want to use.
I have another question that is not listed
Please leave a comment below and we will assist you.
Can I use the certificate maker on a mobile device?
You can use the certificate maker on some mobile devices but we suggest that you use a desktop computer for the most convenient access and use. On some mobile devices access will be limited or not possible.
I found a typo or problem with one of the certificates.
Please leave a comment on the page with the problem so that we can get it fixed.
I have a suggestion to improve this site.
Please leave a comment. We are always looking for ways to improve the site and make it better for our users.
How do I cancel a premium membership?
Open your account page. Click on the subscription icon.
Cancel – will stop the recurring payments but will keep your membership active until the end of the period that you have paid for.
Delete – will completely delete the membership and you will no longer have access to it.
You can also cancel via Pay Pal directly.
- Log in to your PayPal account.
- Click Profile at the top of the page.
- Click My Money then click Update beside My preapproved payments to find your payment.
- Select the payment, and then click Cancel.
A subscription can be canceled up until the day before the next scheduled payment in order for you not to be charged. A subscription cancellation will cancel the (future) automatic monthly renewal (i.e. the recurring payment), but will not affect the current membership.
Can I get a refund?
The premium version of each certificate is identical to the watermarked version just without the watermark. Please feel free to check out the watermark version before you sign up for a membership to see exactly what you will get once you sign up (besides the watermark). Due to the nature of digital products we cannot provide a refund after you purchase your membership. You are free to cancel the membership anytime to avoid future payments if you only want a short-term membership.
Please note that not every single certificate template on this site has a premium version. If you are getting a premium membership for a specific certificate then please make sure that it has a premium version before you sign up.
Is payment safe?
For your security, we never personally handle your payment information – it is handled through PayPal which is a 3rd party payment processor. Payment is made directly to PayPal. We never see your payment details, we have no access to them, and we don’t store them. PayPal keeps all your information safe for you. When you send a payment for premium membership via PayPal, we do not receive any sensitive financial information like your credit card or bank account number.
We do not hold any credit card information on file (and we don’t even have access to that information). This information is stored at PayPal (the external payment processors) and we do not have access to that information. Each time Paypal sends a payment to us the subscription/membership is renewed.
For more information regarding premium membership terms and conditions, payment terms and refund policy please see the terms and conditions of our premium membership.